Flower delivery to Haifa (Hefa)

Огромное спасибо. Все очень хорошо. Благодарю всю вашу команду.

Hello! I have not a question but a complaint. A few days ago I made an order (No. 109350) for bouquet delivery in Haifa (Israel). The birthday of the daughter was on Saturday 21 April. I was told your company that Saturday delivery in Israel is difficult, and I took the delivery on Sunday. In the order specified with exact address and the phone in Israel. As I found out, the whole effect of surprise and of surprise was thwarted, because the daughter why-that I called before the Birthday on Friday and announced the future delivery of the bouquet. To the question, why did you call, the answer is "just to clarify the address." I think this form of execution of the order is unacceptable. I will have in the future to come up with some other ways... REPLY Flora Express: Undoubtedly, we always try to fulfill the wish of the customer about the delivery on the specified day and hour, but in this case, due to the fact that Saturday is a public holiday in Israel, and the delivery had to be made in Haifa by 8 a.m. Sunday at the address, which is an industrial area, the courier could be difficult in terms of dialing in the recipient's organization, because in the morning not always answer the phone. To deliver the gift to the specified time, the courier was forced to call the recipient and specify exact address of delivery in advance. Unfortunately, when delivery is in the far strange, there are minor disturbances. On behalf of our company to the Customer was apologized and offered a discount on future orders.

Thank you! All very good!

Thank you all. We will be friends.

Flowers and gift delivered very quickly. Everything is beautiful. The recipient is very happy. Thank you very much!

Thank you very much! Everything is just super! 100+++++

Thank you very much! The order was delivered surprisingly fast! It is very nice! And it's your competitive advantage! Keep it up! I will definitely contact you next time! Good luck!!!