Flower delivery to Kogalym (Khanty-Mansiyskiy Avtonomnyy Okrug)
Order and delivery of bouquets Kogalym
Ordered for mom on March 8 bouquet "Winter cherry" premium. Instead of 9 Alstroemeria, 1 spray chrysanthemum. Gerbera daisies were wilted (two of five normal florist, in the company valuing their image, discard and do not use in the bouquets). Mood my mother was a bit spoiled. When ordering the bouquet indicated a desire to get a photo of its delivery and of course no picture was not done – who will commit consumer fraud. – low level of professionalism and our employees (they need to be changed); - the desire to "snatch" money by any means, including deceiving customers, providing they are not that booked up, and that is, Yes, throw a pity.
21 April 2014, bouquet delivery to KogalymThank you for the order! When in different parts of the country people have tears in their eyes from the surprise ---- this is the best estimate of your work . THANK you!!!
7 November 2012, bouquet delivery to KogalymThe gift on time but is not designated by the sender.
16 October 2012, bouquet delivery to KogalymAll the time, even with a photo, wonderful
19 April 2012, bouquet delivery to KogalymOrdered for mom on March 8 bouquet "Winter cherry" premium. Instead of 9 Alstroemeria, 1 spray chrysanthemum. Gerbera daisies were wilted (two of five normal florist, in the company valuing their image, discard and do not use in the bouquets). Mood my mother was a bit spoiled. When ordering the bouquet indicated a desire to get a photo of its delivery and of course no picture was not done – who will commit consumer fraud. This review write a second time after the first attempt (09.03.2012) to post this review on this site contacted me directly specialist support Ruslan (email and phone), which has long talked about what the difficulties, haste in the preparation of the bouquet, but the order I made on 08.03.2012 22.02.2012 – what's the rush? Why confirming the order (repeatedly), if the color is not? While Ruslan is a very sought permission to remove my negative review from the website (although it is on the website and did not appear on the website only positive reviews), and promised to compensate for the difference in price of flowers and non-pecuniary damage, to sending 11.03.2012 apology bouquet. A month has passed no money, no bouquet. The reasons of such behavior of the company in my opinion can be two: – low level of professionalism of company's employees (they need to be changed); - the desire to "snatch" money by any means, including deceiving customers, providing they are not that booked up, and that is, Yes, throw a pity. RESPONSE Flora Express: With the florist who misled us and the customer a partnership is finished. For this order we pay do not take all the money stays in client's balance. To the next order is added to a present from the company. The client was satisfied.
18 April 2012, bouquet delivery to Kogalym-
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